Last Updated: December 2, 2024
At NeedleValve Tech, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or inquiry forms
- Subscribe to our newsletter
- Create an account on our website
- Make a purchase or place an order
- Participate in surveys or contests
This information may include your name, email address, phone number, shipping address, and payment information.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address and browser type
- Operating system and device information
- Referring website addresses
- Pages viewed and time spent on pages
- Access times and dates
2. How We Use Your Information
We use the information we collect in the following ways:
- To process and fulfill your orders
- To communicate with you about products, services, and promotions
- To respond to your inquiries and provide customer support
- To improve our website and enhance user experience
- To analyze trends and gather statistical information
- To prevent fraudulent transactions and protect against security threats
- To comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our website
- Provide personalized content and recommendations
- Analyze website traffic and performance
You can control cookie settings through your browser preferences. However, disabling cookies may limit certain features of our website.
4. Third-Party Services
We may use third-party service providers to help us operate our website and provide services to you. These providers include:
- Payment processors for secure transaction handling
- Analytics services (such as Google Analytics)
- Email marketing platforms
- Customer support tools
- Shipping and fulfillment partners
These third parties have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure server infrastructure
- Regular security audits and updates
- Access controls and authentication procedures
While we strive to protect your personal information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of your data.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications
- Data portability: Request transfer of your data to another service
To exercise these rights, please contact us at [email protected] or use the contact information provided below.
7. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
8. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising your rights
9. International Users
Our website is operated in the United States. If you are located outside the United States, please be aware that information we collect will be transferred to and processed in the United States. By using our website, you consent to this transfer and processing.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
NeedleValve Tech LLC
2847 Gateway Road, Suite 105
Carlsbad, CA 92009
United States
Phone: +1 (760) 555-0198
Email: [email protected]
Hours: Monday-Friday, 9:00 AM - 6:00 PM PST